Going on vacation can lead to more business?

I have been reading several articles about the amount of unused vacation days in the United States. Did you know that 42% of employees have more than 8 days of unused vacation days left at the end of each year? Not to mention that the amount of vacation days used in the workplace is actually down from 5 years ago.

I get that your job makes you money, and money creates opportunities to pay for necessary items to live. So its obviously important to have a job. However, what if using all your vacation days you are allotted actually made you more successful at your job?

Have you ever noticed that the week before your vacation seems super stressful at work? Our minds tell us we will not be working for a while so we are super focused and charged to get everything done before we go. Imagine if you could be that productive 50 weeks a year!

Have you noticed that when you come back from vacation you are recharged and you have a little more energy (Assuming it wasn’t a weekend in Vegas type of vacation)? Your mind needs that time to recharge to be at your best. It’s like working on 2 hours of sleep or a full 8,; your mind is prepared to complete more tasks when rested.

There are also studies that show people who use vacation are the people that get promoted. Here is a link to the study https://hbr.org/2015/06/are-the-people-who-take-vacations-the-ones-who-get-promoted

So if you are thinking your boss will look down on you for taking vacation, understand that using all your vacation time will actually help you perform better for the company!

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Why Disney customer service should be the guide for your business

 

IMG_0564 Just recently I received a phone call from Disney World letting me know that they had to cancel a dining reservation my family had at one of their restaurants for when we are there later this month. Disney is opening a new land called “Pandora” at Disney’s Animal Kingdom Park and they happen to be closing the park early for press to come in and scope out the new land.

Because Disney needed to switch our reservation, and because it was Disney’s fault we could not dine where we intended, they decided to make it right.

Disney gave each member of my party (myself, wife, 4 year old and 10 month old) a free one day hopper ticket that is good for 20 years. They also decided to make it right they should give each of us a $50 Disney gift card as well. To fix their mistake, Disney gave us back gifts with a value of about $700 just to compensate us for missing a meal.

I didn’t ask Disney to do anything for us. They just did it.

So what does this mean? Well I look at it this way. Instead of my story being about how Disney let me down or how the vacation won’t work exactly as planned, I am now talking about how amazing Disney did for my family. I am now spreading great words about the company and all they did when it could have easily been the opposite since I lost out on a really cool place to dine. Disney went above and beyond expectations. Does your company do this when a mistake it made? How can you start going above and beyond in your business to make the experience unforgettable. An experience positive enough to spread good words about your company? Think about it and put something in to place to be incredible.